Privacy
Privacy Policy
How JAAVIA collects, uses, protects and handles information when you use our website and contact us.
This policy is written for the JAAVIA website and should be reviewed against the exact analytics, forms, storage, hosting and third-party services enabled on the production site.
Information we collect
When you contact JAAVIA, request a proposal, submit an enquiry, or otherwise use a feature that asks for information, we may collect the information you choose to provide.
- Name and contact details such as email address and phone number.
- Company, location, project and service requirements.
- Messages, files, briefs and other information you submit to us.
- Technical information such as browser type, device information, approximate location, referring pages and website activity.
We do not ask you to provide sensitive personal information unless it is necessary for a specific service and you choose to provide it.
How we use information
We may use information we collect to:
- Respond to enquiries and project requests.
- Prepare proposals, estimates and project communications.
- Deliver, maintain and improve our website and services.
- Understand website usage and improve content and user experience.
- Protect the website against fraud, abuse and security threats.
- Meet legal, accounting or administrative requirements.
Third-party services
We may use trusted third-party providers for services such as hosting, analytics, cloud storage, communications, payments, security and website infrastructure.
These providers may process information on our behalf or under their own terms. We aim to use providers that apply appropriate security measures and only receive information reasonably necessary for the relevant service.
When information may be shared
We do not sell your personal information. We may share information where reasonably necessary to operate our business, including with service providers, professional advisers, or authorities where disclosure is required by law.
If JAAVIA is involved in a business transfer, merger, restructuring or similar transaction, information may also be transferred as part of that transaction, subject to applicable law.
Data retention and security
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, enforce agreements and meet legal obligations.
We use reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse or alteration. No internet transmission or storage system can be guaranteed to be completely secure.
Your choices and rights
Depending on applicable law, you may have rights concerning the personal information we hold about you, including rights to request access, correction, deletion, restriction or withdrawal of consent.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before completing a request.
Children's privacy
Our website and services are intended for businesses and general audiences and are not directed to children. We do not knowingly collect personal information from children through the website.
Changes to this policy
We may update this Privacy Policy when our services, technology or legal requirements change. The updated version will be posted on this page with a revised effective date.
Contact
For privacy questions or requests, contact JAAVIA at hello@jaavia.com.
JAAVIA operates from Bengaluru, India. If you need a formal privacy contact or grievance contact for a specific legal requirement, please use the contact details published by JAAVIA for that purpose.